The cost of each Bullying case was
estimated at £20,000 in one
organisation. This is made up of
9% disciplinary and Tribunal costs
37% Sick Pay
54% Replacement Costs
Bullying and Harassment
As a key component of their ‘Dignity at Work’ policy an increasing number of organisations are establishing in-house teams to support staff who feel that they are being bullied at work.
Managing Conflict effectively means having to ‘grasp the nettle’ when team members fall out with each other. Many Managers and Team Leaders lack the confidence to challenge the problem and prefer to ignore it in the hope that it will simply go away
This two day course aims to impart knowledge about the way in which the mediation process operates and to help participants to develop the necessary skills and confidence to play their part in applying it effectively to early-stage disputes in the workplace
.
