Listening Exercise: “I would like to say a big thank you for making us feel that our feelings were justified. You helped me a great deal, and I know that J felt a large weight had been lifted too”
Mediation Training Course: “Very informative. Skills and process very clear and well described”.
“This was VERY useful and enjoyable training. I really feel that I can use the skills in the workplace.”
“I will be able to have confidence in using the skills when resolving disputes at work.”
“The trainers were very helpful, encouraging and calm”.
“Very helpful and very informative”.
“Excellent.”
Bullying & Harassment Advisers Course “The role-play opportunities were ideal and very instructive”.
“Very practical role-play sessions – really good to do ‘hands-on’ stuff”
